Abstract

How we design and utilize our case management systems plays a central role in how we implement a University’s response to situations and support members of our campus communities. Is your current case management system working as effectively as it can be? This session invites professionals in functional areas such as Conduct, Title IX, Case Management, Threat Assessment, and Basic Needs Support to critically evaluate how their systems are currently used and explore strategies to streamline workflows, increase consistency, and reduce inefficiencies. Attendees will leave with actionable strategies to enhance daily operations of their unit and create opportunities for data-informed storytelling within their case management practices. This mini-session is a great opportunity for those leaving the in-person Gehring Academy to develop practical strategies for updating your systems to match the work you learned about.

Learning Objectives
At the conclusion of this Mini Track participants will:

  • Participants will be able to evaluate the effectiveness of their current case management systems in supporting compliance, documentation, equity, and consistent institutional responses, and identify gaps or areas for improvement.
  • Participants will be able to apply strategies to streamline case management workflows that enhance consistency, reduce bias, and support equitable and developmental student outcomes.
  • Participants will be able to use case management data to inform decision-making, demonstrate impact, and develop an actionable plan for system improvement aligned with institutional goals and professional standards.

 

Knowledge & Skills

 

Facilitators

  • Montelleo DeLeon Hobley, Jr.
  • Stephanie Jones